Privacy Policy

Last updated: 2025/12/19

Kwagga Security (Pty) Ltd (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, use our online shop, or engage with our services.

1. Information We Collect

We may collect the following information:

• Personal details such as name, email address, phone number, and physical address

• Billing and delivery information for online purchases

• Technical data including IP address, browser type, and device information

• Communication data when you contact us via forms, email, or phone

2. How We Use Your Information

Your information is used to:

• Process orders and deliver products

• Provide CCTV and home security services

• Respond to enquiries and customer support requests

• Improve our website, services, and user experience

• Comply with legal and regulatory requirements

3. Protection of Your Information

We implement appropriate technical and organisational measures to safeguard your personal information against loss, misuse, or unauthorised access.

4. Sharing of Information

We do not sell or trade your personal information. Information may be shared with trusted service providers (such as delivery partners or payment processors) only where necessary to fulfil our services.

5. Cookies

Our website uses cookies to enhance functionality and analyse website traffic. You may disable cookies in your browser settings if you prefer.

6. Your Rights

You have the right to request access to, correction of, or deletion of your personal information, subject to applicable laws.

7. Contact Us

For privacy-related queries, contact: Email: info@kwaggasecurity.co.za